Pokers Privacy Policy — Your Data, Your Rights, Our Responsibility

Pokers operates the online betting and gaming platform accessible at pokers-jit.com. When this policy refers to "Pokers", "we", "us" or "our", it means the team and entity responsible for operating this platform and all associated services.

For the purposes of data protection, Pokers is the data controller — meaning we determine how and why your personal data is processed. If you have any questions or concerns about how we handle your data, contact us directly at support@pokers-jit.com. We aim to respond to all data-related queries within 72 hours.

Pokers collects personal data in several ways — directly from you when you register and use the platform, and automatically through standard technical processes. Here is a complete breakdown.

Data you provide directly:

Data collected automatically:

• Device and technical data: IP address, browser type and version, device type, operating system, screen resolution.
• Usage data: Pages visited on Pokers, time spent on each section, betting activity (markets viewed, bets placed, games played), login times and session duration.
• Location data: General geographic location inferred from IP address. Pokers does not access precise GPS location data.
• Cookie data: Session identifiers, preference settings, and analytics data. Full details in Section 8.

Every piece of data Pokers collects is used for a specific, justified purpose. We do not use data in ways that are inconsistent with the reasons it was collected.

• Account management: Your name, contact details and login credentials are used to create and maintain your Pokers account and allow you to log in securely.
• Transaction processing: Payment data is used to process deposits and withdrawals accurately and to record your transaction history. Pokers does not store full card numbers — only the last four digits for reference purposes.
• Identity verification (KYC): CNIC and payment verification data is used to confirm you are who you say you are, that you meet the minimum age requirement of 18, and to comply with anti-money laundering obligations.
• Fraud prevention and security: IP addresses, device data and behavioural patterns are analysed to detect and prevent fraud, account takeovers, bonus abuse and money laundering. This protects both Pokers and every player on the platform.
• Customer support: Communication data is used to respond to your queries, resolve disputes and improve our support processes.
• Platform improvement: Anonymised usage data helps us understand how players interact with Pokers, which features are most used, and where the experience can be improved.
• Responsible gaming: Betting activity data is used to identify patterns that may indicate problem gambling behaviour, allowing us to offer appropriate responsible gaming interventions in line with our commitments on the Responsible Gaming page.
• Communications: Contact details are used to send you important account notifications — security alerts, deposit confirmations, withdrawal updates, and material policy changes. Marketing communications are sent only with your consent and you can opt out at any time.

Pokers processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to operate your account and deliver the services you signed up for — including transaction processing, bet settlement and account management.
• Legal obligation: Processing required to comply with applicable laws — including anti-money laundering (AML) regulations, know your customer (KYC) requirements, and fraud prevention obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement where these interests are not overridden by your rights. We conduct a balancing assessment before relying on this basis.
• Consent: Where you have explicitly opted in — such as for marketing communications or non-essential analytics cookies. You may withdraw consent at any time by contacting support or using the opt-out mechanism provided.

Pokers shares personal data only in the following limited, controlled circumstances. We do not sell your data to anyone, ever.

• Payment service providers: Your payment account details are shared with the relevant payment processor (Easypaisa, JazzCash, NayaPay, SadaPay, partner banks, or card networks) solely to process your transactions. Each provider is subject to their own data protection obligations.
• Identity verification providers: Where a third-party identity verification service is used to cross-check CNIC data, only the minimum required information is shared. These providers are bound by strict confidentiality agreements.
• Fraud prevention services: Device fingerprint and IP data may be shared with fraud detection partners to protect the platform against abuse. These services process data only for fraud analysis and not for any other purpose.
• Legal and regulatory authorities: Pokers may be required to disclose personal data to law enforcement, regulatory bodies, or courts where legally compelled to do so. We will only disclose what is specifically required by the order or legal obligation.
• Business transfers: In the event of a merger, acquisition or sale of Pokers, player data may be transferred to the acquiring entity. You will be notified before your data is transferred and becomes subject to a different privacy policy.

Pokers retains personal data for as long as your account is active and for a defined period afterwards, depending on the type of data and the reason it was collected.

When the retention period expires, data is securely deleted or permanently anonymised so it can no longer be associated with you. We do not retain data beyond what is necessary or required.

Pokers takes the security of your personal data seriously and has implemented technical and organisational measures appropriate to the risk. Key measures include:

• SSL/TLS encryption: All data in transit between your device and Pokers servers is encrypted using industry-standard SSL/TLS protocols.
• Data at rest encryption: Sensitive stored data — including CNIC details, payment information and passwords — is encrypted at rest.
• Access controls: Internal access to personal data is limited to staff members who need it to perform their role. Access is logged and regularly audited.
• Two-factor authentication: Players are offered 2FA to protect account access. Internal systems with access to personal data require 2FA for all staff.
• Penetration testing: Pokers conducts regular security assessments to identify and resolve vulnerabilities before they can be exploited.
• Breach response: In the event of a data breach that poses a risk to player rights, Pokers will notify affected players promptly and take immediate remediation steps.

No online platform can guarantee absolute security, but Pokers applies all reasonable and industry-standard measures to protect your data. You also play a role — keep your password strong, enable 2FA and log out from shared devices.

Pokers uses cookies — small text files stored on your device by your browser. We use only the cookies necessary to operate the platform and understand how it is being used. We do not use third-party advertising cookies.

You can control or delete cookies through your browser settings. Disabling essential cookies will prevent the Pokers platform from functioning correctly. Disabling analytics cookies has no effect on your ability to use the platform — it simply means we cannot count your visit in our anonymised usage statistics.

You have meaningful rights over your personal data at Pokers. These are not just legal formalities — we have built processes to make each of these rights genuinely exercisable. Contact support@pokers-jit.com to exercise any of the following.

Pokers is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on Pokers, please contact us immediately at support@pokers-jit.com and we will investigate and close the account promptly.

During registration, Pokers collects date of birth to verify minimum age eligibility. Where there is reasonable suspicion that a player may be underage, we will request CNIC verification and suspend the account pending confirmation. Age verification is a core part of our registration process, not an optional extra.

Where any personal data is processed or stored on servers or by service providers outside Pakistan, Pokers takes steps to ensure that appropriate protections are in place. This includes contractual clauses requiring third parties to maintain standards equivalent to those described in this policy.

Payment processors and identity verification services may operate servers in multiple countries. In each case, these providers are selected based on their security standards and compliance with applicable data protection requirements. Pokers does not transfer data internationally beyond what is necessary to operate the platform.

Pokers may update this Privacy Policy from time to time. When material changes are made — changes that meaningfully affect how we use your data or your rights — we will notify you by email and display a prominent notice on the platform at your next login.

• The updated policy will always be available at pokers-jit.com/privacy-policy with the date of the most recent revision clearly displayed at the top.
• Continued use of Pokers after notification of changes to this policy constitutes acceptance of the updated terms.
• If you do not agree with any updated version of this policy, you may close your account by contacting support and your data will be handled according to the deletion and retention terms described in Section 6.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Pokers has handled your personal data, please get in touch with our team.

• Email: support@pokers-jit.com
• Live Chat: Available directly on the Pokers platform — responses typically within two minutes during Pakistan business hours (PKT)
• FAQ: Common privacy and account questions are answered on our FAQ page

We aim to resolve all privacy-related queries within 72 hours. For formal data access or deletion requests, please use the email address above and include your registered mobile number so we can verify your identity before processing the request.

If you believe your data rights have been violated and are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in Pakistan.